Name and Contact Details of the Controller

Ivana Djordjevic

Püttlingengasse 4/1

1130 Vienna

Tel +43 660 47 36 621

Email: office@digma.marketing

Security and Protection of your Personal Data

The protection of your data is of particular concern to us. We process your data exclusively on the basis of legal regulations, such as the General Data Protection Regulation (GDPR) or the Telecommunications Act (TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website. When you visit our website, your IP address, the start and end of the session for the duration of this session are recorded. This data is evaluated exclusively for the purpose of ensuring smooth operation of the site and improving the quality of the site.

Generally, web server log files are stored for one month and then are automatically deleted. We do not disclose this data, but we cannot exclude the possibility that this data may be viewed in the event of unlawful behavior. The legal basis is Article 6 paragraph 1 f GDPR (lawfulness of processing).

When you contact us (via phone or email), the data you provide (e.g., company name, telephone number, or email address) will be processed by us to handle and process your inquiry.

Personal data is only passed on to third parties if this is necessary – for example, for contractual purposes in accordance with the General Data Protection Regulation (GDPR) Article 6 paragraph 1 lit. b or based on the legitimate interests of an economic and efficient business operation for our company in accordance with GDPR Article 6 paragraph 1 lit. f.

The legal bases for these data processing activities are in accordance with Article 6 paragraph 1 lit. b GDPR the processing for the performance of a contract or for the implementation of pre-contractual measures carried out at your request, in accordance with Article 6 paragraph 1 lit. a GDPR your consent, or in accordance with Article 6 paragraph 1 lit. f GDPR the protection of our legitimate interests.

Data Processing for Contact and Customer Communication

We collect personal data when you voluntarily provide it to us during our communication (e.g., via phone or email). We use the data you provide for contract processing and processing of your inquiries (including inquiries about and processing of any existing warranty and liability claims as well as any statutory update obligations) in accordance with Art. 6 paragraph 1 sentence 1 lit. b GDPR.

Further information on the processing of your data for the purpose of payment processing and processing of the request can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of any tax and commercial retention periods in accordance with Art. 6 paragraph 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond that which is legally permitted and we will inform you abot it in this statement.

Data Processing for Fraud Prevention and Optimization of our Payment Processes

If necessary, we provide our service providers with additional data which they use together with the data necessary for processing the payment as our data processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of contested payments, support of accounting). This serves to safeguard our predominant legitimate interests in fraud prevention or efficient payment management pursuant to Art. 6 paragraph 1 sentence 1 lit. f GDPR.

Hosting and Content Delivery Networks (CDN)

External Hosting

This website and the hosting services are partially hosted by an external service provider (hoster). Unless otherwise explained in this privacy policy, the personal data collected on this website is stored on the servers of the hoster. This may include, in particular, IP addresses, contact requests, meta and communication data, contact details, names, website accesses, and other data generated via a website. The use of the hoster is for the purpose of fulfilling our obligations towards potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our services by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its contractual obligations and will follow our instructions regarding this data. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact information provided in this privacy policy. Our service providers are located in the USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. Part of the data is collected to ensure error-free provision of the website.

Information, Deletion, and Correction

You have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing at any time within the framework of the applicable legal provisions, as well as the right to correct or delete this data. For this purpose and for further questions regarding personal data, you can contact us at any time.

Cookies

Our website uses so-called “cookies”. These serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your end device and do not cause any damage there. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until automatic deletion occurs by your web browser.

In some cases, cookies from third-party companies may also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertisements.

Cookies that are necessary for electronic communication processes (necessary cookies) or for the optimization of the website (e.g., cookies for measuring web audiences) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies has been requested, the storage of the relevant cookies will be based exclusively on this consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately in the context of this privacy policy and, if necessary, request your consent.

Email and Telephone Inquiries

If you contact us by email or telephone, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 para. 1 lit. b GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. The data you send us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or perform its own analyses. It is used solely for managing and deploying the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transmitted to Google’s parent company in the United States. The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the rapid and uncomplicated integration and management of various tools on its website. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s origin. This data may be aggregated by Google into a profile that is assigned to the respective user or their device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website offering and its advertising. If consent has been obtained for the processing (e.g., consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

The transfer of data to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

We use Google Analytics to analyze the behavior of website visitors and to regularly improve the use of our website. Through the statistics obtained, we can improve our offering and make it more interesting for you as a user. In exceptional cases where personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 s. 1 lit. f GDPR.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters specific search terms (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available at Google (e.g., location data and interests) (audience targeting). We, as the website operator, can quantitatively evaluate this data by analyzing, for example, which search terms have led to the display of our advertisements and how many advertisements have resulted in corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective marketing of its service products. The transfer of data to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Web Fonts

Our website uses so-called web fonts provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). When you visit a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. This allows Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support web fonts, a default font will be used by your computer.

Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield,” which ensures compliance with the level of data protection applicable in the EU. For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and Google’s privacy policy: https://www.google.com/policies/privacy/.

Your Rights

Right to Information pursuant to Art. 15 GDPR: You have the right, as a data subject, to request confirmation from the data controller as to whether personal data concerning you is being processed or stored by us.

Right to Rectification pursuant to Art. 16 GDPR: You, as a data subject, have the right to demand that we correct your inaccurate personal data or complete incomplete data.

Right to Erasure pursuant to Art. 17 GDPR: You have the right to demand that we delete your data if certain conditions apply.

Right to Restriction of Processing pursuant to Art. 18 GDPR: You have the right to demand that we restrict processing if certain conditions apply.

Right to Data Portability pursuant to Art. 20 GDPR: You have the right to receive your personal data and transmit it to another controller, provided certain conditions are met and this is technically feasible.

Right to Object pursuant to Art. 21 GDPR: You have the right to object to the processing of certain data for certain reasons.

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority responsible for your usual place of residence or work or our company headquarters for this purpose.

Right to Withdraw Consent pursuant to Art. 7 para. 3 GDPR: You have the right to revoke your consent at any time.

If you have any questions regarding the collection, use, or processing of your personal data, inquiries, restrictions, corrections, or deletions of data, as well as the revocation of consent given or objections against specific data usage, please contact us directly using the contact details provided in our imprint or on our homepage.

Please feel free to contact us at any time to assert your rights.

If you believe that the processing of your data violates data protection laws or if your data protection rights have been violated in any way, you have the right to lodge a complaint with the supervisory authority. In Austria, the relevant authority is the Data Protection Authority.